Problem printing vector tiles with Web AppBuilder print widget

[ScottKiley]

After the June 2017 update to ArcGIS Online, Web AppBuilder apps that use print services in ArcGIS Server 10.4.1 generate maps with Esri's vector tiles incorrectly. The attached image shows the map created with the World Navigation vector tile service. Is out only alternative to upgrade our ArcGIS Server to 10.5?

[XuejinRuan]

Thank you so much for the quick response Tanu! Really appreciate it!

Best Regards,

Xuejin

[HennieDeurhof]

Am I to understand that it is therefore NOT possible to use a custom printing-service in ArcGIS Online with vector tiles (without using an on premise Portal)?

[TanuHoque]

Hennie Deurhof‌

when you install 10.6 or above, the default print service that comes with the server install is capable of printing vector-tiles-layers at higher quality - the downside of using the default print service is that it comes with only 8 layout templates and you can't use your own layout templates.

Custom print service, with your own layout templates, can only be published to an on-premises server. When you publish/share a gp tool (as you know print service technically is a gp service) from ArcGIS Pro, as of now, it requires the server being federated to an on-premises portal.

For high quality vector-tiles-layer printing from agol or any webapp, you need to use a a print service that is published from ArcGIS Pro 2.1 or above

[KarinaLivingston]

Hello Hennie,

Is this still the case with printing custom print services? Are vector basemaps still not supported?