If i'm connected to my Enterprise, my Webapp Builder application do not load

[DiegoLlamas]

Hello,

I have an ArcGIS Enterprise 10.7.1 deployed and i create a public application using WebApp Builder for developer.  This application has several layer secured and worked with a proxy. 

If i open a browser and login to Enterprise and then i open a new tab and try to open my application, my application do not load correctly. 

and this error appear.  (failed o load resource: the server responded with a status 498)

If I open an incognito tab, or if I log out of if I open other browser app works fine but not if I use only one browser and i am login to enterprise and open an public app with proxy it does not open. 

Any idea?

Regards,

Diego

Robert Scheitlin, GISP‌

[RobertScheitlin__GISP]

Diego,

   A 498 status is an invalid token error. So it sounds like you have a proxy configuration issue. There are several things that could lead to this. So first question is are you using a username and password in your proxy configuration to access the secured layers or clientid and client secret?

[DiegoLlamas]

Hello Robert,

Thanks for your help!.. we are using user name and password. 

[RobertScheitlin__GISP]

Hmm. So theses two usernames are different then right? Do they belong to the same groups? It sounds like your username does not have permissions to access the secured layers...?

[DiegoLlamas]

Hello Robert.

Yes, the portal access depend of the domain user that use the portal and the proxy use a publisher user that we used to publish the services. What i do not understand i why the user logged in to the portal takes priority if the app has a proxy. 

[RobertScheitlin__GISP]

I honestly think that is by design. The essayist way to fix this would be to ensure that those enterprise users are part of a group that would be assigned access to those layers