Clustered Points popup not working on mobile devices.

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06-26-2019 01:25 PM
JaniceBaird
Occasional Contributor II

Hi all,

I have a web appbuilder application which I have downloaded and am hosting on my own ArcGIS Server 10.4.1. The application seems to work fine in a desktop environment but the popups do not display on mobile devices. I tried shrinking my desktop browser to a mobile size and the popups do change to mobile popups but so far I have had no luck getting them to display on a mobile device. I am using a point layer which is also on my server and a map that is in AGOL. The points are clustered in the map and the popups are turned on and work everywhere except on mobile devices.

The app can be accessed here: https://skagitcounty.net/Maps/CrimeMap.

Thanks for any help,

Janice.

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JaniceBaird
Occasional Contributor II

I contacted Technical Support and they were able to replicate issue... Now, they are trying to determine the cause and find a solution.

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