Tom,I have tried to print th PDF with the PrintSOE enabled on the map service and without.With the PrintSOE enabled, here is the source a have.Data Type: ArcGIS Map Service
Connection: Internet
Server: http://swarcgis001/ArcGIS/services
Name: Cad_test
Operations Allowed: Map (Display), Query (Identify), Data (Find)
Map Service Type: Cached
File Format: PNG32
Restriction: Sublayers can't be turned on or off
When i disabled the PrintSOE here is the source :Data Type: ArcGIS Map Service
Connection: Internet
Server: http://swarcgis001/ArcGIS/services
Name: Cad_test
Operations Allowed: Map (Display), Query (Identify), Data (Find)
Map Service Type: Cached
File Format: PNG32
Restriction: Sublayers can't be turned on or off
and i had during the print processus a error