Can't see dirty areas in web map after publishing to Portal 11.3

[JakeJacobsAVA]

Enterprise 11.3 and UN 7.  I have a UN-capable feature service that includes dirty areas as a layer. I added the service to a map in Pro 3.3 and shared as web map to portal. In the Map Viewer in portal, the dirty areas layer is missing. The other layers come from the same service and come in correctly.

Pro:

Map Viewer

If I try to add the UN layer to the Map Viewer directly, I get

Can someone point me in the right direction as to what I'm doing wrong? Thanks!

[CodyPatterson]

Hey @JakeJacobsAVA 

Does the ArcGIS Portal logs or ArcGIS Server manager logs show anything occurring at around this time? It could be an improper data format issue or similar.

Cody

[JakeJacobsAVA]

No, nothing in the UN server logs.

[CodyPatterson]

Hey @JakeJacobsAVA 

You're checking in for example this section here:

Or this here:

Cody

[JakeJacobsAVA]

I was referring to the logs in ArcGIS Server Manager. But just checked the portal admin logs as well and nothing there either.

[gis_KIWI4 · Accepted solution]

@JakeJacobsAVA  - Hi, I think this is by design. The UN layer and Dirty Areas don't appear along with other layers by default.

Go into settings -> Utility Networks -> Select the one you are interested in and add the dirty areas. 

This then adds the dirty area layer to the list of layers. 

[JakeJacobsAVA]

Thanks! I had no idea that there was a separate setting for it. I did find it in the help for those who might like to bookmark, after I knew what to look for: Work with utility networks (Map Viewer)—Portal for ArcGIS | Documentation for ArcGIS Enterprise

[RichRuh]

Also check out this blog post from my colleague Maxwell Debella.