Why does Survey123 Connect version 3.9.120 crash on thumbnail file open box

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04-07-2020 07:10 AM
AmyBrassieur
New Contributor III

In Survey123 Connect, when I go to Settings and click on the Thumbnail, a file open dialog opens then Survey 123 Connect immediately crashes. 

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4 Replies
JamesTedrick
Esri Esteemed Contributor

Hi Amy,

To check, was Survey123 Connect installed via the download on the Survey123 resources page or via the Microsoft store?  I'm not seeing this behavior with my Windows installation of Survey123 Connect.

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AmyBrassieur
New Contributor III

The Microsoft store. 

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JamesTedrick
Esri Esteemed Contributor

Hi Amy,

Apologies for the delay.  I am not seeing a crash when I update the thumbnail in the MS Store version of Survey123 Connect.  If this continues, can you file a ticket with Esri Support?

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AmyBrassieur
New Contributor III

Yes, I'll do that. Thanks!

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