Visibility of layer on survey123

[HannibalBaaklini]

Hello Everybody

I added a jpeg of a building plan to the satellite imagery, and I published the map. Everything is fine on Arcgis pro, and arcgis online; but on survey 123 (both on my computer and my tablet), the layer of the jpeg disappear when I zoom in. I double-checked, and the visibility of the layer is set to be seen on all scales.

I cannot figure out what the problem is.

I will be very grateful if someone can help me on that.

Thank you !   

[CalvinHarmin]

I think we need more information:

---

I added a jpeg of a building plan to the satellite imagery, and I published the map.

---

This is too vague I think, can you add more detail about your process?

[JuanTomásMartinez17]

Convert from jpeg to .tpkx: Generación de TPK´s