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URL incorrect to open Survey

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01-29-2017 10:46 AM
JoanneLogan1
New Contributor II

I am trying to assess and provide feedback to surveys that my students have created in the web-based Survey123. However, when they "Collaborate" to share these surveys with me, when I try to open the survey from the shared group, the link is the one needed for the mobile app, not the URL format needed for the web-based Survey 123, so I can't see their survey. "The address wasn’t understood" is the error message. 

Even if I go to Details, and try to open the survey, it's trying to use the URL for a mobile app, not the web Survey123.

Not sure if this is an error in the program or not.

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MichaelKelly
Occasional Contributor III

You should be able to access the survey by changing the link to the following format:

https://survey123.arcgis.com/share/<ItemIdHere>

In this case, the following should open the survey in the browser view (you may need to login):

https://survey123.arcgis.com/share/f93757c26bac49d6bba0272512ef16f6

The alternative is to download the Survey123 app for Windows/Mac (available here) and view the surveys through the desktop app. The link in the screenshot you provided should then open the desktop app.

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2 Replies
MichaelKelly
Occasional Contributor III

You should be able to access the survey by changing the link to the following format:

https://survey123.arcgis.com/share/<ItemIdHere>

In this case, the following should open the survey in the browser view (you may need to login):

https://survey123.arcgis.com/share/f93757c26bac49d6bba0272512ef16f6

The alternative is to download the Survey123 app for Windows/Mac (available here) and view the surveys through the desktop app. The link in the screenshot you provided should then open the desktop app.

JoanneLogan1
New Contributor II

Dear Michael,

You are awesome. I totally forgot about downloading and installing the Windows version. That fixed it right up.