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Urgent- Search appearance choice lists from CSV not populating on iOS

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09-15-2022 10:34 AM
NatalieSlayden
Occasional Contributor

I have a survey123 mobile application I created and it pulls choice lists from a csv using the search appearance function. I can see the select one choice list from an Android phone, the Survey123 field app on the laptop, but when I have tested the app on iPhones, the select one choice list is blank. I have the latest version of Survey 123 (3.15.156) on the phones and they are connected to wifi, but I still cannot get the choice list to fill for that field on iPhones. Thanks for the help!

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NatalieSlayden
Occasional Contributor

I figured out the solution! It was some capitalization differences that was causing issues with ios. Thanks!

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4 Replies
DougBrowning
MVP Esteemed Contributor

We use it on iOS a lot no problem.  My guess would be a special char in the list somewhere.  Just a guess.  Delete the form and redownload also maybe the file did not come in.

MichelleWilliamsERM
Frequent Contributor

It might be the iOS; is it up to date?

We've found that some devices need IT to push down the iOS, and some teams need to put tickets in to get this completed.

I hope that helps.

NatalieSlayden
Occasional Contributor

Interesting. Thank you!

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NatalieSlayden
Occasional Contributor

I figured out the solution! It was some capitalization differences that was causing issues with ios. Thanks!

0 Kudos