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Update data in csv file, survey123 not appear new date on mobile

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09-18-2024 07:08 AM
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HaithemGhanem
New Contributor

Hello, I am a new in survey123 connect

I work on the enterprise application, I use select_one with the csv file.

the survey123 worked correct well when the data was small csv and I updated the data in csv file and publish form it appeared normally on the mobile,

but currently I added more data in csv file, the media folder size it 2.18 MB.

now when publish form with new data  does not appear to the mobile user and he needs to delete the survey123 data from device and  download the form again.

What should I do?

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1 Reply
abureaux
MVP Frequent Contributor

Sometimes CSVs get bugged and don't load properly.

I found the safest way to add a CSV was to upload it to the Portal, then attach it as "Linked Content" in Connect.

abureaux_0-1726683913342.png

You will need to download the CSV to Connect for testing (otherwise the drop down will be empty), but when you publish, you should delete those local files. Click on the "Files" button, open the "media" folder, and then delete the *.csv and *.itemInfo files.

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