Survey123- Outlook 365 -Power Automate emails not being received

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02-03-2021 01:16 PM
Unschuur
New Contributor II

Hi Anyone,

I have simple cloud flow in MS Power Automate that is supposed to send an email to my Outlook 365 email address when a certain survey response is submitted.  This flow has green check marks beside the 2 connections, and it also reports success whenever I run it as a test.  The flow checker reports no issues.    I have checked with IT staff about the spam filter possibly interfering, but it is not.  After creating the flow, I deleted the survey123 app from my mobile device and then downloaded it again. Despite this, I never see emails arrive in my inbox when I successfully submit and run the flow.

Unschuur_0-1612386929847.png

 

I must be missing something very basic, so please enlighten me.

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Unschuur
New Contributor II

Hi Anyone,

Here is the simple solution. When in Power Automate, you can more deeply investigate your successful runs by clicking on the actual date text link for the run.  Don't just assume that highlighting and clicking the run record will let you access the details.

Unschuur_0-1612557694746.png

 

So click the date text and then you can see your actual inputs for the fields, and outcome results from your expressions. In my case, I found out the name value for a question had a lower case, not upper case, so I had to tweak my value in the expression.  It was a very simple rookie error.  

Thanks for caring to read this far.

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Unschuur
New Contributor II

Hi Anyone,

Here is the simple solution. When in Power Automate, you can more deeply investigate your successful runs by clicking on the actual date text link for the run.  Don't just assume that highlighting and clicking the run record will let you access the details.

Unschuur_0-1612557694746.png

 

So click the date text and then you can see your actual inputs for the fields, and outcome results from your expressions. In my case, I found out the name value for a question had a lower case, not upper case, so I had to tweak my value in the expression.  It was a very simple rookie error.  

Thanks for caring to read this far.

0 Kudos