Survey123: Individual report map wrong extents

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08-07-2017 08:10 AM
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Occasional Contributor

Hello,

We have created a survey in Survey123 Connect.  Everything in the actual Survey123 and Survey123 Connect seems to be working fine.  However, when we access the same survey from the Survey123 website and try to view surveys (under 'Data' tab), we are having issues with map extents.  The overall map zooms to the extents of the features which is fine.  However, when I click on an individual record the smaller map under 'Individual Response' zooms over California.  All of our points are in North Carolina.  Below is a screenshot.  Survey was created using Survey123 Connect 2.3.24 (latest version).

Any idea if there is a way to change this behavior if just a bug?

Thanks!

NealIssue showing Individual Response map defaulting to extents over California whereas all surveys are in NC

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4 Replies
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Occasional Contributor

Neal,

I currently have a ticket open for this issue. I am waiting for a response since I am having this same issue. It only happens after setting the home extent for a survey.

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Occasional Contributor

Great – thanks for letting me know. If you find out a fix/resolution, please share

Thanks!

Neal

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New Contributor II

Hi! Was this issue ever resolved? 

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Occasional Contributor

Good Morning

Im not sure, but last I checked several months ago it still hadnt been resolved

Thanks

neal

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