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Survey123 Error 500-and did troubleshoooting

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07-09-2025 12:58 PM
SueBoelk2
Occasional Contributor

I've called in help from my GIS co-workers to help problem-solve, but we still get the 500 error.

We've checked publishing permissions, we do not have even 400 questions, checked field types, checked for duplicate naming in the form, deleted anything that made it's way to the portal that might block a 'Publish', updated to the most recent version of Survey123 etc.  

 

Enclosed is the form and a copy of the error msg.

I've private posted with two contributors already but thought that I'd also send one to the group to cover my bases.

Thanks for any help you can extend.

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Accepted Solutions
Neal_t_k
Frequent Contributor

I was able to publish your form with a couple edits,  I updated the XLSForm template. You had a duplicate field "notes" and I fixed some reserved word errors.  Try cleaning those up and see if it helps on your end.

NealKittelson_0-1752093259959.png

NealKittelson_1-1752093286597.png

NealKittelson_2-1752093401480.png

 

 

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3 Replies
Neal_t_k
Frequent Contributor

I was able to publish your form with a couple edits,  I updated the XLSForm template. You had a duplicate field "notes" and I fixed some reserved word errors.  Try cleaning those up and see if it helps on your end.

NealKittelson_0-1752093259959.png

NealKittelson_1-1752093286597.png

NealKittelson_2-1752093401480.png

 

 

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abureaux
MVP Frequent Contributor

Copy-pasting and dragging content breaks the form logic used to warn you when there are duplicate field names. If you didn't know, you can repair this formula quite easily:

Click "Conditional Formatting" > then "Manage Rules..."

abureaux_0-1752263018340.png

Delete all but one of the rules > change "Applies to" to be "=B:B" > press "OK"

abureaux_1-1752263088966.png

Duplicate fields will be highlighted again.

Also, marking @Neal_t_k response as the answer since it helped OP resolved the issue.

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SueBoelk2
Occasional Contributor

Success!!!! Yay!!!! Many thanks!!

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