Survey123 Connect -Updating XLSform not working!

[JoseBarrios1]

Hello Community,

I am having a big problem with Survey123 connect and I was wondering if everyone is having the same problem. I can create a survey with no problem, but it won't update any changes on the XLSForm. I keep getting "Error converting XLSForm" (see pic).  It won't reflect  any of the changes even if I close the app and open the form again. I noticed that if I continue clicking on "update" icon ( 10+times) it would eventually work . Does anyone having the same issue or my app files are is corrupted (I already installed the app 2 times? - 3.14.281)? 

Thanks,

JB

[Katie_Clark]

I have seen this behavior before, I know it was a bug that I thought they produced a hot-fix for, but I've still experienced it intermittently. It usually works for me after a few more attempts of clicking "Update Survey"....

(I'm on version 3.14.256)

[JoseBarrios1]

Thanks Katherine,

I know it was an issue before but I thought it got" fixed". I am using version 3.14. 281...and it is basically not functional for me, very frustrated!

Update.: Now working on latest version 3.16. 105 and I'm having the exact same problem!

JB

[JasonJordan00]

I have been getting this quite often lately. Luckily hitting update again will generally fix it but definitely annoying.

[abureaux]

This is happening on two separate Connect installs. It is intermittent and tends to go away after 2-3 re-save attempts. Very frustrating.

We also get a few different error messages. Same result.

[abureaux]

Finally remembered to catch the error messages.  Here are the two I am getting. I just keep refreshing the app and the errors eventually go away. Sometimes it's 1 refresh. Sometimes its 5... The errors (image below) can also rotate between each other.

Connect also likes to freeze and crash a lot since these errors started happening. It is in no way related to a specific survey or operation. All seems very random.

[GregKeith]

Sometimes it helps if I close the xlsform (after saving, which may bring up the error once) and then use Update in Connect.