Survey not submitting - "Unable to complete operation"

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04-26-2021 08:35 AM
SeanLavallee__MES_
New Contributor II

Hello, 

I had a working survey last week and now the survey is no longer sending records. There is no error code with the exception of "Unable to complete operation." Is there a general list of error that would bring up this issue? I attached the log for reference. This survey is on our Enterprise and is managed through SQL on our server. Thoughts?

 

Thank you,

Sean

3 Replies
AndrewBowne
Occasional Contributor III

Log in to ArcGIS Server manager and check the log files there.  They may reveal more info specific to your feature layer if the problem exists there.

SeanLavallee__MES_
New Contributor II

Hi, this is helpful but does not reveal enough as to what is happening. We had a client who wanted to work offline and I am guessing changing the database layers of the feature service to be versioned and may have interfered with Survey123 reading the feature service....

AndrewBowne
Occasional Contributor III

Ah..   I am not sure that Survey123 supports versioned data.  Check out this doc on working with existing feature services...

https://doc.arcgis.com/en/survey123/desktop/create-surveys/survey123withexistingfeatureservices.htm

 

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