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Survey attachments not opening when emailed through Power Automate

07-27-2023 11:25 AM
Occasional Contributor

I have a Power Automate flow that generates a survey report and emails it as a PDF whenever a survey is submitted. The flow also sends the survey attachment (doc/docx/pdf) in a separate email, using the following steps Survey123 attachments in Microsoft Power Automate (

The report and attachments are emailed just fine, but I can't seem to open the attachments. I always get the below errors.


Here's my flow:



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2 Replies
New Contributor III

Hi, I'm also running into the same issue. Did you by chance find a solution?

Thanks! - Benton County, WA

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New Contributor III

Hi @AJ_devaccount  @BC_Admin509 ,

I was having a similar issue with the pdf attachments. I resolved the issue:

If you look at the input log to your email action on a previously succeeded flow, the file name may be missing .pdf from the end of it. You can manually add this in the Attachment Name field in the email action.

Hope that helps