I have a simple public survey published on portal that works fine. After adding an image question and submitting the form it gets stuck on "Getting service information." Help? Thanks in advance.
This is a generic error message indicating that the service is not accessible on submission.
I wrote/contributed to an article on this. Take a look:
https://support.esri.com/en-us/knowledge-base/error-getting-service-information-000021434
It could be something like your form is public but your service is not. Survey123 app logs may help narrow it down.
