nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SSL Handshake Failed

deleted-user-QEpF7AXnm2xF

I am attempting to add a portal to Survey123 on a Samsung S3 tablet. When I type the URL of the portal into the given space, I receive this error: "SSL handshake failed (6). Error 11: The issuer certificate of a locally looked up certificate could not be found." Can someone explain what this means and how to resolve it? I have been able to successfully log-in to the same Portal on my iPhone and on my laptop.

Find more posts tagged with

Accepted answers

IsmaelChivite

Hi. Please check https://community.esri.com/groups/survey123/blog/2018/11/19/minor-android-only-update-to-survey123-available-november-19

All comments

IsmaelChivite

Hi. Please check https://community.esri.com/groups/survey123/blog/2018/11/19/minor-android-only-update-to-survey123-available-november-19

deleted-user-QEpF7AXnm2xF

The OS is Android Nougat Operating System. I will show the thread to my IS Department and see if it applies.

Thanks!

BrandonArmstrong

Hi Nina,

Can I ask what the OS on the particular device has? Please take a look at the following GeoNet thread and let us know if it applies?

https://community.esri.com/message/797823-ssl-handshake-failed?et=watches.email.thread

If not, please provide as much information as you can about your specific environment.

Thanks,

Brandon

Join the Conversation

Signed in members can post, follow updates, and more. New here? Register a free account.

Quick Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.