Spike and Survey123 Error

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04-23-2018 01:57 PM
RyanGatchell1
New Contributor III

I am testing Spike integration with Survey123 and the data is not being passed into the form. I've tried the sample Spike form, and a custom single question form, and both result in the same problem. The error code changes but is a similar every time:

Some additional info:

Survey123 version 2.7.98, Connect version 2.6.6, brand new spike for tablets and an iPad Mini 4 Cellular+Wifi.

Any ideas why this isn't working?

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JohnathanHasthorpe
Esri Regular Contributor

Hi Ryan

There are a couple of issues here:

1) To ensure that Spike integration works as intended on iOS, some system permissions need to be set.

  • Both Survey123 and Spike need to have access to the camera.
  • Both Survey123 and Spike need to have both read and write access to photos.
  • In photo settings, the iCloud photo library should be disabled.

2) You need to use the spike-full-measure appearance to do length measurements (not spike).

Thanks

John

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2 Replies
JohnathanHasthorpe
Esri Regular Contributor

Hi Ryan

There are a couple of issues here:

1) To ensure that Spike integration works as intended on iOS, some system permissions need to be set.

  • Both Survey123 and Spike need to have access to the camera.
  • Both Survey123 and Spike need to have both read and write access to photos.
  • In photo settings, the iCloud photo library should be disabled.

2) You need to use the spike-full-measure appearance to do length measurements (not spike).

Thanks

John

RyanGatchell1
New Contributor III

Thanks John! It was the iCloud photo library.

Very much appreciated,

Ryan