Slow loading of photos on iOS

[Anonymous User]

Has anyone else experienced very slow loading of photos from the photo gallery on an iOS device?

It appears that when there are large numbers of photos in the photo gallery on the device (i.e. hundreds of photos, which is actually not that uncommon nowadays) then, after selecting a photo it takes ages (talking minutes if not longer) for the photo to actually attach and the UI to return to Survey123.

Cheers,

-Paul

[Anonymous User]

Hi Paul,

To further understand the issue, can you please confirm the following:

1. Version of Survey123

2. iOS Version

3. Device model

Regards,

Phil.

[Anonymous User]

Latest version of Survey123.

Have experienced the issue on iPhone 5, iPhone 6, iPad 2, and on iOS v9 and 10.

[Anonymous User]

Thanks Paul, I have linked your comments to the issue in backlog and it will be looked at.