sing-in Survey 123

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2
05-09-2020 07:28 AM
GeoMapps
New Contributor III

I used in previous versions of survey123 connected to an Arcgis Portal and it worked fine, then this portal was disabled and I want to use Survey123 with arcgis online but when I click Sing In I get this error. "web page is not avalible" + url from old ArgisPortal + "net :: ERR_NAME_NOT_RESOLVED". I am using android 9 the last version onf survey. i trying deleting files, uninstalling and nothing has worked

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2 Replies
BrettStokes
Esri Contributor

Hi Marco, 

You need to first change the connection from your old portal back to ArcGIS Online before trying to sign in. You can do this in Settings → Portals, then tap on ArcGIS Online to make that your active ArcGIS Connection. Signing in now will take you to the normal ArcGIS Online OAuth page and you can continue from there.

Brett

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GeoMapps
New Contributor III

Hi  Brett

the probles is the old portal doesn't exist anymore

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