Publishing new survey - jsonobject["related tableID"] not found critcal code 500 error

[ChrisAuger]

I am trying to publish a new survey and I am receiving the error message below. I tried Googling and didn't see anything that matched this error. Does anyone know what this means and how to fix it? 

[ZacharySutherby]

Hey @ChrisAuger, 

It would be best to reach out to Esri Technical Support to assist with troubleshooting. What would help troubleshooting would be a diagnostic log when trying to publish the survey. Additionally if you are using ArcGIS Online or ArcGIS Enterprise, and if you're using ArcGIS Enterprise what version? 

[ChristopherCounsell]

You are publishing a new survey, I assume to ArcGIS Online.

When it creates the related tables something is going wrong and it can't find the related table.

It strongly suggests that something is going wrong on feature service creation possibly as a result of the environment or service design (survey form). Assuming you're in ArcGIS Online and no one else is reporting this issue, it means that there's probably something in the XLSForm design that is causing the server to fail in creating the service.

You might get something similar if you tried to publish a service with a reserved word as a field name.

Can you share the XLSForm so we can take a look at it?