Hi @JosephRosnow__-_DG,
Can you confirm, are you taking the photos in the field with the Survey123 field app, or are you only using the web app? If you are using field app what version?
I see the screenshot you displayed is the web app?
If you are using the field app to take orginal photos, and you then trying to edit in the web app afterwards?
Have you tested recently with latest releases?
Regards,
Phil.