New survey entries don't populate until the next survey is submitted

[MikhaylaB]

I have created a public survey in connect using a feature service that has a related table. The survey is supposed to be pointing towards the table and not the point layer, so I have the table referenced under form_id. The survey was submitted without error.

The problem is the data does not populate in the table or show on the data tab. The count reflects the new submission, but there won't be any records visible. If I submit a new survey, the previous record will populate, but the new record will not. Same deal, the count will show two, but the new record isn't visible. 

I've tried publishing the service with and without a relationship class, and the results are the same. 

*Says 11 but only ten records in table

[DougBrowning]

Have you set the security at survey123.arcgis.com also?

[MikhaylaB]

I have it shared publicly on the survey123 website in addition to having the form and web map public in portal.

[MikhaylaB · Accepted solution]

I copied the data to a new database and replicated the survey. It works as intended from this database, so I'm not sure what's going on.