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My phone fell in a lake while using Survey123. I had multiple surveys in my outbox at the time. Is there any way to recover them online?

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07-26-2024 04:42 AM
Nkeller
New Contributor

While surveying shoreline erosion on a lake the other day my phone had fallen into the lake when my kayak flipped over. I had several surveys completed in my outbox. I was curious is there was anyway to access those completed surveys from another device, or are they gone forever with the phone? Any help would be appreciated.

2 Replies
RyanUthoff
MVP Regular Contributor

Assuming you had not submitted your surveys already, the only location those surveys would be at is on your phone.

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abureaux
MVP Frequent Contributor

What type of device (android or iOS)?

iOS requires iTunes to access S123 content.

Android is basically just a USB. Plug it into a PC and you can browse the file system.

EDIT: And yes, in both cases the phones need to able to be turned on. Without some serious expertise, you cant really extract a cell phone's HDD and connect it to a PC like you can a regular laptop/desktop. If the phone is bricked, your best bet it likely a professional service that specializes in cell phone data recovery.

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