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Issue with Field App on Windows Machine

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01-10-2019 07:43 AM
GaryBowles1
Occasional Contributor III

I am trying to run the Survey123 Field App (3.1.158) on a windows 7 machine. When i open S123, nothing happens when i click on a survey on the My Surveys page. I can login to Portal, download surveys, click on the bars in the upper right corner, go into settings, etc. but when i try to open a survey i get nothing.

I have also tried installing and running the Classic Survey123 but get the same results.

Thanks,

--gary

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11 Replies
JamesTedrick
Esri Esteemed Contributor

Thanks.  As I mentioned, the main errors I saw involved the database; there were another set that appeared to relate to the positioning of text.

This may sound like an odd test, but can you attempt to open a survey via a URL (from the collaborate tab) in the application?  That might help determine if this is a form issue or a user interface issue.

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by Anonymous User
Not applicable

Hi Gary,

Also see the post I replied to here which could be a similar issue on Windows 7: https://community.esri.com/message/823911-re-version-survey-connect-3-dont-work?commentID=823911&et=... 

Phil.

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