Ismael and James or anyone else with intimate knowledge

[TonyStrothers]

Is Survey123 being discontinued?

I know this has been addressed several times in the past, and yet it has come up once again. Yesterday a project manager at my company mentioned that Survey123 is being sunsetted in the near future. I still don’t know how or where these rumors keep coming from, yet they persist. Each time you hear them, it affects the decision to use it as a viable solution.

My apologies for asking this question again, but I’m trying to get the definitive word as of January 2025. Survey123 would be a fantastic solution for our client to consider for resolving a field data collection problem we have recently identified on a major project.

Unfortunately it is not being considered because the belief is that Esri will soon stop supporting it. Due to this ongoing rumor, Survey123 is incorrectly being seen as a waste of time, money and resources.

Thanks in advance for any information you can provide that will help solve this issue and allow me to present evidence that Esri has no plans for discontinuing Survey123.

[JamesTedrick · Accepted solution]

Hi @TonyStrothers ,

There are no plans to discontinue Survey123.  At UC and other events last year, we mentioned that we are in the process of rewriting the field application (much like what ArcGIS Field Maps is also doing); that activity is ongoing.  The existing apps are still being supported and released; the next release is planned for the end of February.

[PegGronemeyer1]

As a followup, could  you please clarify what "rewriting the field app" means?  Will our existing surveys still work in the field app like they do now? and will the user interface change?  I have user help documents with screenshots and would like to know in advance if the UI will change as it will affect future "user guides".

Also, I _think_ one reason people are so paranoid (including me) about losing S123 after putting so much time into it is that for many years ESRI stipulated that ArcMap was not going away... 

Thank you

[TonyStrothers]

Thanks James and Chris for the explanations. It is greatly appreciated. I will share your replies with our team.

[ChrisLeSueur]

Hi @PegGronemeyer1 

Thank you for your questions regarding the upcoming rebuild of the Survey123 mobile app. Here are some key points to address your inquiries:

What does "rewriting the field app" mean?

• The Survey123 development team is currently rewriting the Survey123 mobile app using the cross-platform .NET MAUI framework. The new mobile app (like the existing app) will be released on the iOS, Android and Windows operating systems.

Will our existing surveys still work in the field app like they do now?

• Yes, your existing survey forms will continue to work in the new mobile app. You can continue using them as you do currently.

Will the user interface change?

• While the overall look and feel of the new app will remain very familiar to existing Survey123 users, there will be some enhancements to the user interface and experience. These changes are aimed at improving usability and introducing new features to enhance your workflow.

Upcoming Public Beta Release:

• Later this year, we will be launching a public beta version of the app. This beta version can be run alongside the existing Survey123 mobile app, allowing you to test the new features and provide feedback. This will also give you time to adjust any necessary documentation or user guides accordingly.

Your Participation Matters...

• We understand the importance of Survey123 in your field workflows, and we are committed to minimizing any disruptions caused by this rebuild. We highly encourage you to participate in the public betas and share your feedback with our team. Your input is invaluable in shaping the future of Survey123.

We appreciate your continued support and look forward to delivering an enhanced user experience with the new Survey123 mobile app.

-Chris