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iphone picture format

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02-21-2018 11:44 AM
MatthewMcBurney
Deactivated User

I have a survey that I was using on my iPhone 6+. I was able to add pictures to my survey if I took the pictures while using the Survey. However, if I wanted to add a picture to the survey from my photo library (i.e. I had already taken the picture) I would get an error and the survey would not upload. 

Is there a limitation on the picture format and\or size that would prevent Survey 123 from accepting iphone 6+ Live Photos?

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11 Replies
RobbHodges
Frequent Contributor

There was an update pushed out a couple of nights ago that fixes this issue. So hopefully no more problems!

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studebakers_Boulder
Occasional Contributor

Just had someone notice this in the field on an iPad late last week. I just checked today on my iPhone with the same experience. I saw they updated the app in the App Store yesterday (per release notes), and my phone updated last night so I should have been working with the latest version. I had to uninstall/reinstall but the issue does appear to be fixed. 

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