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I'm trying to send a survey and I'm getting this error. Does anyone know what this might be?

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06-13-2017 11:50 AM
ZachMueting
Regular Contributor

I'm trying to send a survey and I was able to resolve my code 1000 error by reducing the length of my name field but now I'm getting this.  Any clues as to why?

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6 Replies
JamesTedrick
Esri Esteemed Contributor

Hi Vanessa, 

To debug this, we need to know a few more details-

- Given the error message, it looks like you are setting up a survey with the Inbox functionality enabled- is that correct?

- Is this a hosted service in ArcGIS Online/Portal, or is this a service that was published to an ArcGIS Server?

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ZachMueting
Regular Contributor

Hi James,

It is a Survey123 Connect survey that was enabled with Inbox functionality.  It is also through the ArcGIS Online/Portal and not a Arc GIS server.

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JamesTedrick
Esri Esteemed Contributor

This sounds like an issue we currently have with regards to the naming of the globalid or objected field.  Survey123 expects those field names just as I typed them - in lowercase.  Can you check the Service URL and see what they are listed as?

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ZachMueting
Regular Contributor

I think it worked!  I changed the adCal, adNote, etc. with lowercase and I was able to send it just fine.  We'll see if it stays fixed.  Thanks so much!!

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ZachMueting
Regular Contributor

Hi,

So, it was working fine but when I try to edit the existing survey and send again I get the same error.  There are no capitals anywhere....

Vanessa

LouisDECOMBE
Frequent Contributor

Hi Vanessa, I got the same error. Did you succeeded to resolve it?

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