I downloaded the default template report for my survey and I keep getting an error message.

[AlliSelf]

I seem to get varying results with the template report. Sometimes it works, sometimes it doesn't. I created a personal template that I was errors with some of the times, so i switched back to the default template it auto generates for my survey and now that wont complete. I have attached the survey, default template, and my personal template.

[BrandonArmstrong]

Please take a look at the response from Zhifang Wang‌, in the following GeoNet thread which speaks to some of the variations related to the error that you are encountering...

Just FYI, whatever the input is (single or batch records), "Save result to your account" or not, as long as you see the "print map failed for {question name} {"error":{"code":500..." error message, this means the concurrent limitation of the behind printing service is met. Trying again later may fix the issue. However, there are also some facts currently you may want to know:

• Currently, no matter if there's geopoint question in your survey (published from the web designer or Survey123 Connect), a request will be sent to the backend printing service per record. Hence, the more records you include in one request, the more easier you will see above error message
• If the generated report exceeds 10MB and you didn't choose to "Save result to your account", you will see the "{"message": "Internal server error"}" error message. This is an independent limitation to the above one, which means you can only see this error after the report has been successfully generated.
• We are working on both of issues for 3.1 release (planned in mid of October), please staty tuned to our blog