I am a GIS Administrator attempting to configure Survey123 for ArcGIS Enterprise 11.3 and would love your help.
I am following the steps in https://support.esri.com/en-us/knowledge-base/install-and-configure-the-survey123-website-000023966 .
Our environment is thus:
- Our site's public endpoint is managed by IT. We use reverse proxy on a Linux server
- Portal for ArcGIS, ArcGIS Server, and ArcGIS Image Server are installed on separate servers. None of these servers have IIS installed, as far as I can tell
- Web adaptor is installed on its own server three times. Each adaptor forwards incoming requests to the appropriate server. This has been working well for years, so no problem here
- I installed Survey123website on the same server as Portal today
My problem is that, when I'm on the Portal/Survey server and I go to https://localhost:5443/share/post-install.html (referenced in the above website), all I get is a green background which matches my visual experience with Survey123 on AGOL. However, I don't see a survey to fill out. The document says to go to that website "If the Survey123 website is installed on the same host URL as ArcGIS Enterprise". It's unclear to me if this sentence applies to me and my environment, or not.
When I go to https://fully.qualified.domain:5443/share/post-install.html from the server with the web adaptors on it, I get an ERR_CONNECTION_TIMED_OUT error.
What should I dig into to solve this problem?
