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Geopoint fields and location services not working without WiFi

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07-07-2022 12:25 PM
CaseyJustice
Occasional Contributor

The geopoint field is not populating with a map or coordinates in my Survey123 field app when disconnected from WiFi. It works fine when I'm connected to Wifi. Field maps and other apps that use Location Services are working fine when disconnected from WiFi, so it's clearly a problem with Survey123. The survey was published using Survey123 Connect. This worked fine last year using an earlier version of Survey123. I made some updates and republished using a newer version. Now it doesn't work. Any help would be appreciated.

I am using the following software:

Survey123 Field App: Version 3.15.146

Survey123 Connect: Version 3.15.165

iPad mini 6: iOS version 15.5

 

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DougBrowning
MVP Esteemed Contributor

Is the iPad WiFi only?  If so then it has no GPS chip.  It must be LTE to get a GPS chip in it since it is a dual chip.  Apple may simulate GPS in some apps is why you see that.  When on WiFi it uses that to approx but its not GPS.

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3 Replies
DougBrowning
MVP Esteemed Contributor

Is the iPad WiFi only?  If so then it has no GPS chip.  It must be LTE to get a GPS chip in it since it is a dual chip.  Apple may simulate GPS in some apps is why you see that.  When on WiFi it uses that to approx but its not GPS.

CaseyJustice
Occasional Contributor

Thank you DougBrowning. This was the source of the problem. I was unaware that WiFi only iPads didn't have a GPS chip.

LysanderAshcombe
New Contributor

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