I am currently receiving an error message for report templates on Survey123. I have successfully used these forms in the past but not it says:
An error occurred while generating report.
missing required params
How do I over come this issue?
Hi Ginger,
Could you share the docx template and possibly the XLS file?
I came across the same issue this morning.
To make sure there wasn't anything wrong with my template, I downloaded the "default template." But, that didn't solve the problem either.
Hi Ginger,
Try clearing your browser history and cache. That worked for me
Hope it helps,
Gee
Thank you! That worked!
Ginger Harrington, R.E.H.S
Team Leader - Onsite
Hendricks County Health Department
Phone: (317) 718-6010
Fax: (317) 745-9218
www.co.hendricks.in.us<blocked::http://www.co.hendricks.in.us/>
Hi Ginger,
I had a similar problem yesterday and this morning. I cleared my browser history and cache as recommended and no longer a problem. I also switched to google chrome rather than explorer as explorer11 and survey123 has caused me problems before
cheers
Jonathan
Thank you. Clearing my history seemed to work!
Ginger Harrington, R.E.H.S
Team Leader - Onsite
Hendricks County Health Department
Phone: (317) 718-6010
Fax: (317) 745-9218
www.co.hendricks.in.us<blocked::http://www.co.hendricks.in.us/>
not working for me