Select to view content in your preferred language

Error Generating Survey 123 Reports : Error Reads "The task failed because all reports failed to run printIndividual"

3876
13
06-24-2022 01:06 AM
SindiswaMsubo
Emerging Contributor

Hi ! I need assistance please. 

I have been using Survey 123 Website to generate feature reports without a problem, for the past couple of months. However recently whenever I try generate a report it gives me the error : "The task failed because all reports failed to run printIndividual" 

SindiswaMsubo_0-1656057567385.png

I have removed the initial report template I created and tried using the default template provided to generate the reports again, however I still get the same issue. I need to be able to generate these reports ASAP. The Reports need to be submitted by the end of next week.

Any Ideas on how I can solve this issue? 

0 Kudos
13 Replies
WalterWilliams
Emerging Contributor

I'm having the same issue is there a fix that can be shared? I have attached a screenshot of the error message

WalterWilliams_0-1691699683053.png

 

 

0 Kudos
RENDANIMUDAU
Occasional Contributor

Good day,

 

would you please share the solution to the problem if you managed to solve it?

 

 

0 Kudos
ilee_sjc
New Contributor

I am having the same issue...when creating reports with more than 20 records. The only fix is if I create 10 reports a time. 

0 Kudos
OliviaHarrison
Occasional Contributor

I've just run into this problem too, using a template that was working with no issues. I've tried the workaround that I found here but it didn't work.

Anyone found anything that works?

0 Kudos