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Editing survey via dashboard no longer working due to globalId error (after 1.5 years of working fine)

ShelbyZelonisRoberson

Hi. I have a few dashboards that have embedded surveys in them to edit records in a feature service (registered; published in 11.2 Enterprise). Everything has been working fine with these surveys since I created them in 2023.

This morning, one of my users said they are getting the error "Editing is not possible because the globalId parameter was not provided". I checked the other dashboards I have with similar workflows and all have the same problem. I went through this article and everything is set up properly: https://support.esri.com/en-us/knowledge-base/error-editing-is-not-possible-because-the-record-specif-000028842

NOTHING has changed on my end, but I see that Survey123 had an update last week. I put in a ticket with Esri but they don't have an answer yet. This is impacting very important production work.

@IsmaelChivite @JamesTedrick any ideas??

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ShelbyZelonisRoberson

Fixed it! I don't know WHY this worked, but I decided to overwrite the service (republish), then started and stopped the service. It is working now, for anyone in the future that has a similar problem!

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abureaux

You in AGO? If so, this is likely related to a recent update.

And I should probably clarify, but I was referring to the dashboard being made in AGO. There are 3 versions of Experience Builder (And WAB, if you still use that): AGO, Enterprise, Dev. AGO get updates automatically, which can break things sometimes.

ShelbyZelonisRoberson

Enterprise 11.2, but Survey123 had an update last week that could have impacted this.

abureaux

An S123 update shouldn't impact a web map like that. Unless the GID was missing (which seems unlikely). And if you are in Enterprise, your EB/WAB versions are effectively static.

I have a few survey/web map combos that are set up like that, and i used one just 5 minutes ago (not the best picture, but the info is being passed from EB to S123 as it should):

This does seem odd.

ShelbyZelonisRoberson

Something had to have impacted it. It's the embedded URL that isn't working anymore. The Survey works fine as a standalone.

https://survey123.arcgis.com/share/8f4c1d1517be4154858a418681fa4896?mode=edit&globalId={field/globalid}&version=latest&portalUrl=https://myportalurl/webadaptor

ShelbyZelonisRoberson

abureaux

Glad you got it working again!

That is very strange though, as nothing should have impacted that behaviour.

I have several forms set up that way, so I'll keep a republish in mind if they randomly start acting up.

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