Can't zoom out when map is using GPS

365
2
Jump to solution
05-21-2021 09:14 AM
DataOfficer
Regular Contributor

In the Survey123 field app, if the map is using the GPS position of the device, it is not possible to zoom out very far and it 'springs back' to a closer zoom. Is there a way to remedy this? Only workaround appears to be to click elsewhere (or search location) on the map to get away from the GPS point.
I realise not a major issue, but our users are picking up on it and not immediately seeing the workaround.


Thanks,
Rob

0 Kudos
1 Solution

Accepted Solutions
Philip-Wilson
Esri Notable Contributor

Hi @DataOfficer,

If you select the location button (bullseye target) on the bottom of the menu on the right, it will change the map to your direction pointing up (arrow), and if you select it again it will change to a location not using GPS. Only when it is the solid bullseye is your GPS being used and it keeps the zoom level at a pre-determined level, which works well when you are moving around. The thrid option (non-solid) bullseye is the one you want to use. This will allow you to zoom in and out.

Regards,

Phil.

View solution in original post

2 Replies
Philip-Wilson
Esri Notable Contributor

Hi @DataOfficer,

If you select the location button (bullseye target) on the bottom of the menu on the right, it will change the map to your direction pointing up (arrow), and if you select it again it will change to a location not using GPS. Only when it is the solid bullseye is your GPS being used and it keeps the zoom level at a pre-determined level, which works well when you are moving around. The thrid option (non-solid) bullseye is the one you want to use. This will allow you to zoom in and out.

Regards,

Phil.

DataOfficer
Regular Contributor

Thank you Phil. I'll pass that on to our users.