Automatic transfer of attribute to Survey123 from Collector not working

[OscarSepulveda_III]

I have developed a hydrant map with popups that contain a hyperlink to a form built within Survey123.  Utilizing the recent post by Ismael Chivite, Understanding Survey123's custom URL Scheme I have been able to transfer each hydrant's unique id (facilityID).  Using Collector and Survey123 on my desktop the workflow works perfectly.  Yet, when I try the same process on my iPhone or iPad I only get ${facilityID} transposed into the form and not the unique id.

Please help. I have included some screen shots showing the workflow from my Mac.  The copied hydrant form URL is:

http://pasgis.maps.arcgis.com/home/item.html?id=484c436819d7469aa62b2904452771cb 

 

[IsmaelChivite]

Hi. I am not sure I follow here. Your screenshots indicate  that the only attribute from your Hydrant layer  that you are passing to Survey123 is the FacilityID. I would not expect any other attribute  to be passed  (in your Desktop or Phone).

[OscarSepulveda_III]

That is correct.  I only want the FacilityID to be passed to the survey, but it only works on my desktop (Mac or Windows).  When I try this on my smartphone, the only passed thru is ${facilityID} not the actual hydrant ID aka facilityID.

[IsmaelChivite]

Ah. I see. Looking closer into your URL in the Custom Attribute  Display I noticed that  you are  separating the parameters using a semicolon instead of using an ampersand (&). Can you please try fixing that? Try something like:

<a href='arcgis-survey123://?itemID=484c436819d7469aa62b2904452771cb&field:facilityID={facilityID}'>Hydrant Form</a>

[JamesTedrick]

Hi Oscar,

Can you double-check the capitalization of your field names?  I was able to replicate this behavior with a mis-capitalized field name; iOS is also case-sensitive whereas the desktop macOS is not.

[OscarSepulveda_III]

The field names are correct as seen below and have no bearing upon the workflow.

I have repeatedly inputted the following hyperlink and it automatically reverts the ampersand back to the screen shot below...

arcgis-survey123://?itemID=484c436819d7469aa62b2904452771cb &field:facilityID={facilityID}

I am also now receiving these messages within Survey123 connect ... 

And when Collector tries to open Survey213 I get the following message on the bottom. Yet from the screenshot you  can see the form had been downloaded and updated.

[JamesTedrick]

The ampersand conversion &amp; is expected as part of saving pop-up - it looks the same as my working samples.  The garbled text issue is a known issue that we are working to solve. 

It's a little hard to tell if there was a cut&paste formatting issue, but when you provided the arcgis-survey123 url in the comment above, there is a space between the formID and the ampersand.  I'm able to replicate the experience of having the app report the survey has not downloaded when it is already there when there is a space after the form id. 

[OscarSepulveda_III]

I checked the URL and ensured it did not have a space.  It still works on my desktop, but passes ${facilityID} to my iPhone.

[JamesTedrick]

Can you provide a screen capture of the 'Configure Attributes' screen or the layer's feature service URL?  

[OscarSepulveda_III]

Here is a screen shot of the 'Configure Attributes'

Current hydrants URL http://services2.arcgis.com/zNjnZafDYCAJAbN0/arcgis/rest/services/PAS_Fire_Hydrant_Inspection_FMZ_Sh... 

or from the address bar:

http://pasgis.maps.arcgis.com/home/item.html?id=9f1862e5b05644d3ab4633e940e32976 

This is the URL for the actual form, but it does not contain a 'URL' box at the bottom as shown in the pic below which the feature service does contain.

http://pasgis.maps.arcgis.com/home/item.html?id=484c436819d7469aa62b2904452771cb