Am I the only one having issues with Survey123 Reports?

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07-09-2018 01:35 PM
CurtisDeVault1
New Contributor III

I setup a report template in Word and successfully exported a report a couple times. I was hoping that with v3.0 that just came out my issues would be resolved...however they remain the same. I have had one that successfully exported. The rest are just stuck at "Printing...100%", below the ones in the screenshot below are ones that have been sitting there for upwards of 4 hours. Also there are no errors that appear. In the previous version Survey123 either told me they failed or when I opened the Word document, they seemed to be corrupt and would not open. Also have not noticed any particular pattern with the fields/data. Curious to see how others have fared with this feature. Thanks!

40 Replies
FieldUser1One
New Contributor III

Hi All, 

Does anyone know how to resolve this error?:

- An error occurred when converting word document file. com.aspose.words.FileCorruptedException: The document appears to be corrupted and cannot be loaded.

FieldUser1One_0-1627675772948.png

 

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