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Slow loading map tours on StoryMap

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11-18-2024 01:13 PM
SarahPearce
New Contributor

Hello! I recently created a StoryMap that involves two map tours. Both of these seem to be significantly slow in loading and laggy when they do load. I’ve tried everything I can think of: deleting all unnecessary layers, switching out the base map, trying the StoryMap from different browsers and computers… I can’t seem to figure it out. 

Here’s a link to the StoryMap: https://arcg.is/15Te9n0

Thank you so much for the help!

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3 Replies
AbbyE_Esri
Esri Contributor

Hi @SarahPearce , What a great story! On my end, I'm not seeing a loading/lagging issue. Would you be able to share a screen recording of the loading you're seeing? I am wondering if it may be a networking issue. Have you tested outside of your current Wi-Fi/network?

--Abby

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SarahPearce
New Contributor

Hi @AbbyE_Esri !

Thank you so much for the quick response, and I'm so glad you enjoyed the story. 🙂 I have tried it outside of my network; there's a few authors/collaborators on the map, and they've also reported having some troubles with slow loading/lagging. 

Here's a screen recording of what it looks like on my end!

Again, thank you so much for your help. 🙂

Sarah

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ShaneONeill_144
Esri Contributor

I just tested on my end and performance was fine - what browsers are in use? Are the performance issues all in the same browser? 

If you duplicate the storymap, are you seeing the same issues in that?

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