Maps Not Showing in Print Mode

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06-09-2020 10:59 AM
michael_vetter
Occasional Contributor

When I click to print my story map, none of the maps display. Is this a bug or an expected behavior?

Thanks,

Michael

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OwenGeo
Esri Frequent Contributor

Hi Michael -- Unfortunately that story has more maps than printing can currently support. However, we are working on some updates to printing that will help. We don't have a specific timeline for these enhancements, but they should be sometime later this year.

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Frequent Contributor

Hi Michael - Certainly not expected behavior. I just tested a few stories and the maps showed up for me.

Can you share your story publicly and provide the link so we can take a look? If not, please contact Esri Technical Support and they can help you troubleshoot.

Owen Evans
Lead Product Engineer | StoryMaps
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michael_vetter
Occasional Contributor

Owen,

Here's the link to the story:

ArcGIS StoryMaps 

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OwenGeo
Esri Frequent Contributor

Hi Michael -- Unfortunately that story has more maps than printing can currently support. However, we are working on some updates to printing that will help. We don't have a specific timeline for these enhancements, but they should be sometime later this year.

Owen Evans
Lead Product Engineer | StoryMaps
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