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Map Tour shows only some points (23 of 31)

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07-14-2025 11:05 AM
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CeliaClifford
Occasional Contributor

I have a Map Tour with 31 points, but only the first 23 of them display.

The Tour is near the bottom of this page: https://storymaps.arcgis.com/stories/42dab9594f234d3787adac6628d65ccf

I'd be grateful for tips on how to display all the mapped points.

Many thanks,
Leah

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3 Replies
OwenGeo
Esri Notable Contributor

@CeliaClifford Just wanted to let you know we are looking into this. We have been able to observe the issue and are trying to track down what is going on.

Owen Evans
Lead Product Engineer | StoryMaps
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OwenGeo
Esri Notable Contributor

@CeliaClifford -- Sorry for the delay in getting back to you. We have tracked the cause to a 3rd party technology used to improve map tour performance. The other benefits it provides are valuable, so we do not plan to remove it to fix this issue that only affects a small subset of map tours. We do have a few workarounds you can consider that will address the issue:

  • This issue only affects the map focused layout of map tour, so you could change the layout one of the others.
  • This issue only presents in map tours that have very little content. In your case, you are only showing titles for all the places in the tour. If you add images to 2 or 3 of the places or even descriptions to a few, the issue would also resolve.

Please let me know if you have any further questions.

Owen Evans
Lead Product Engineer | StoryMaps
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CeliaClifford
Occasional Contributor
Thanks, Owen: that worked!
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