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ArcGIS StoryMaps: Beta Translation Detecting Wrong Language

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08-05-2025 07:32 AM
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ChloeC
by
New Contributor

I’m working on a Story Map that includes a French and English version. The English version was generated from a duplication of the French version. I set the language to English, but for some reason in story settings / Translations the current story appear to be in Catalan. I try to change to another language and it still shows that the story is in Catalan... I double-checked my settings but can’t seem to find where to fix this.

Thanks a lot in advance!

Cheers,

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CodyPatterson
MVP Regular Contributor

Hey @ChloeC 

Are you able to verify that your language is set to English? I think it may attempt to override, these settings are in your user settings on Portal/Online at the very bottom:

CodyPatterson_0-1754404735807.png

I'd also double check in your story settings the language is set to English as well. I'd try on a different browser in incognito mode to verify it's not anything cached if possible, and if that still doesn't work, I'd try to make a lightweight separate story map with only a few items and see if it does the same on the new one!

Cody

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OwenGeo
Esri Notable Contributor

@ChloeC - This sounds similar to a bug we are tracking internally. We are working on a fix and hope to address it in our next update later this month.

Owen Evans
Lead Product Engineer | StoryMaps
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