ArcGISRuntimeSamplesDesktopViewer not showing basemaps

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12-22-2015 12:32 PM
SeanNakasone
New Contributor II

Hi, I'm having trouble getting the basemaps to display in the github sample (arcgis-runtime-samples-dotnet).  I'm clicking on Mapping > Switch Basemaps > Streets.  It does not show anything in the map.

I installed the Runtime SDK.

I've downloaded the sample-data folder.

Using Visual Studio 2013.

I'm guessing it should show...

"http://services.arcgisonline.com/ArcGIS/rest/services/World_Street_Map/MapServer"

Which I can access from a browser.

Any suggestions?

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SeanNakasone1
New Contributor II
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21 Replies
MatthewBaber
Esri Contributor

Hi Sean,

Trying following this tutorial visual studio: Use ArcGIS basemaps—ArcGIS Runtime SDK for .NET | ArcGIS for Developers

Happy coding!

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SeanNakasone
New Contributor II

Thanks for the link Matthew, will do.

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SeanNakasone
New Contributor II

I don't have .net framework 4.5 which is a requirement, will install then try again.

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MatthewBaber
Esri Contributor

Alright, reach out if it continues to be an issue.

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SeanNakasone
New Contributor II

oops, looks like I already had 4.5.2.  I guess I'm still having the issue.

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MatthewBaber
Esri Contributor

Does it pull in the other data from the tutorial? Are you only missing the basemap?

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SeanNakasone
New Contributor II

I tried the tutorial from your link, It's missing both basemap and hurricane layer.

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MatthewBaber
Esri Contributor

Ok, I might be wrong but it sounds like its your firewall or another network issue if no data is passing through when called. If your organization is an ESRI customer try logging a support ticket and they can run diagnostics from there.

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SeanNakasone
New Contributor II

I tried a tiled cache from our local server, I can see the grid lines on the map, but no image.

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