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Recent struggle with geocode search results in Ontario, Canada

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05-27-2025 07:51 AM
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BryanMc
Frequent Contributor

We've been using the Search Widget with the geocode.arcgis.com address search for many years now (it's the default). Pretty stable overall, but over the past few months we've noticed it is struggling to find accurate results for rural areas, which were successfully found in the past.

Addresses that were historically point level address matches, are now only returning a street level match. This is happening in many cities in southern Ontario, Canada.  We realize it changes a bit over time, but we don't usually have a downward trend and less accurate results.  Some random ones still work, but many that worked 6 months ago are no longer getting the same level returned.

Has there been a removal of existing address points? Are others noticing this change?  We are using the default widget URL source: geocode.arcgis.com. These searches are in Ontario Canada (Waterloo, Cambridge, Wellington County, and surrounding areas). We limit the search widget with an extent to southern Ontario as well.

Example address: "4889 Townline RD, Puslinch, ON."  Address is verified from County GIS website parcel and did work in the past. We would historically also find this with "4889 Townline RD, Cambridge, ON." as well (and how Google finds it).

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