Today I am trying to use the 'Save as' option in the ArcGIS QuickCapture Designer to save a copy of my current project. When I click on 'Save as' and give it a name I consistently get an error. "Can't save project due to an unknown error Please try again. If the error persists, please contact Esri Support."
Is there a recommendation of something I can check that might be causing this error prior to contacting Esri support? I've tried saving with and without 'Make a copy of the layers' and still get the error
Thanks in advance for your help,
Solved! Go to Solution.
What is your portal environment? Can you help look into the console of your browser and what is the error message showing there? For example, in google chrome, press F12, start over the save as process you had in Designer, when the error occurs, check the messages in your Console dialog. Please send your project screenshots and console messages to QuickCapture@esri.com and we will take a look.
Thanks for the quick reply. My project and layers are all in AGOL. I wasn't able to see an error in google chrome, but was able to Firefox. I'll send the screenshot to the email you provided.
Thanks so much for your help,