Why are my PDF Layout Maps showing up with weird symbols?

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09-01-2021 01:21 PM
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KaitlynAbrahamson
Occasional Contributor

Hi Everyone,

I am totally stumped.  When I export a layout in ArcGIS Pro as a PDF, it shows up normal as the original copy on my desktop.  However, when I copy it to a shared folder anywhere, it opens with bizarre symbols like it's corrupt.  I'll attach a screenshot, but I can't figure out what is happening.

KaitlynAbrahamson_0-1630527671516.png

 

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jcarlson
MVP Frequent Contributor

It sounds like a font issue. Your machine would have access to the same fonts that Pro does, so it wouldn't be a problem, but another machine / web interface that lacks those fonts would not display it correctly.

In your export settings, is "Embed Fonts" checked?

- Josh Carlson
Kendall County GIS

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David_Brooks
Regular Contributor

The ESRI fonts are needed for marker symbols to work in PDFs.

In the PDF export, select either of these options to test:

Brooks_SummitGeo_0-1630528053139.png

Converting to polygon is the fail safe, but you should be fine just embedding the fonts.


David
..Maps with no limits..

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KaitlynAbrahamson
Occasional Contributor

Thank you!  It worked!

View solution in original post

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3 Replies
jcarlson
MVP Frequent Contributor

It sounds like a font issue. Your machine would have access to the same fonts that Pro does, so it wouldn't be a problem, but another machine / web interface that lacks those fonts would not display it correctly.

In your export settings, is "Embed Fonts" checked?

- Josh Carlson
Kendall County GIS
KaitlynAbrahamson
Occasional Contributor

Thank you!  It worked!

0 Kudos
David_Brooks
Regular Contributor

The ESRI fonts are needed for marker symbols to work in PDFs.

In the PDF export, select either of these options to test:

Brooks_SummitGeo_0-1630528053139.png

Converting to polygon is the fail safe, but you should be fine just embedding the fonts.


David
..Maps with no limits..