Unable to unpack ArcGIS Pro 2.8 (ArcGISPro_28_177688.exe) Error code: -2147467259

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07-13-2021 02:22 AM
SebSpiers
New Contributor

I've just downloaded ArcGIS Pro 2.8 and when I try to unpack it I get the error:

An unexpected error occurred while unpacking file(s). Error code: -2147467259

This happens on 3 different systems I've tried it on, both Windows 10 clients and on a Windows Server 2016 system.

I've tried running the exe as both a regular user and as an admin user with escalated privileges. 

I've tried unpacking the file to numerous locations.

Any ideas?   Thanks.

3 Replies
JayantaPoddar
MVP Esteemed Contributor

Did the setup get downloaded completely? Check the size of the downloaded file.

JayantaPoddar_0-1626170508134.png

Download again, if necessary.

 



Think Location
SebSpiers
New Contributor

The file was the correct size, but I downloaded it again anyway and it's now unpacked.  Weird!

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JayantaPoddar
MVP Esteemed Contributor

Glad it worked. Something might have broken just before the finish line.:grinning_face_with_sweat:



Think Location
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