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Unable to connect to update service

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02-19-2025 06:54 AM
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SaraJL
by
Frequent Contributor

Hello!

I am currently trying to update a lab computer to the latest version of ArcGIS Pro and I'm receiving the message "The ESRI update service is temporarily unavailable"

SaraJL_0-1739976766319.png

I've tried logging back in/out a few times, I'm not working offline, and the my internet connection seems solid.

Any suggestions? Thank you!

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4 Replies
CodyPatterson
MVP Regular Contributor

Hey @SaraJL 

I am also getting this error! Something strange must be happening, maybe the update service is down?

Update:

Seems organizational wide for me, I've tested on version 3.4 - 2.9 and everyone is having this same issue. I would report this as a service outage as it's seemingly affecting quite the many so far!

Cody

CodyPatterson
MVP Regular Contributor

Hey @SaraJL 

As an update, looks like mine is back as well as @Laura so maybe yours is too? Definitely something strange but who knows!

Cody

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SaraJL
by
Frequent Contributor

It's back for me! I reached out to tech support - they told me there was some maintenance that was being done today that cause the update service to go down for a bit. 

I just tested it out and it's back!

Thank you everyone for the help!

Laura
by MVP Regular Contributor
MVP Regular Contributor

All good here

Laura_0-1739988677090.png

 

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