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Unable to connect to portal from ArcGIS Pro after windows server upgrade

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05-18-2022 06:11 AM
MichaelTorbett
Frequent Contributor

Hello,

I have ArcGIS Pro 2.9.2 installed on a VM running Windows 2016 that also has Server/Portal 10.6.1 installed as well. We upgraded the operating system from Windows 2012 several weeks ago and since then cannot connect to Portal from ArcGIS Pro installed on the same machine. I can however, connect to portal from ArcGIS Pro from my personal work computer running windows 10. I have a case open with ESRI tech support but we haven't solved the issue yet. 

When I try to connect, I get the following message: Unable to add portal. Please make sure that the specified portal is up, running and the portal url is correct.

Just to clarify, portal is up,  running, and the url is correct.

Any ideas what might be causing the issue?

Thank you,

Michael

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