Textures Not Displaying in ArcGIS Online Web Scene

[MarionConstante2]

I brought in a textured model from sketchup to CityEngine and exported it out as a multipatch to ArcGIS Pro.  From there I am able to export as a scene layer package to view in a 3D web scene.  This works for other textured models that are textured and extruded using cga rules, however, my .dae to multipatch shows only as a plain building with no textures.  Am I missing a step to add textures to the building? The model appears fine as a textured multipatch in ArcGIS Pro and in CityEngine.

I have attached what the Pro multipatch looks like versus the 3D Web Scene.  

[ZeynepKavuran]

Hi Marion,

I hope I answer the question.
" The scene layer does not render initially. It s missing the textures. 
- After changing the symbology to an ArcGIS Online symbol and then changing it back to the original symbol the textures show up. It does take a while for it show up, but eventually does render correctly.

I'd be happy if you could tell me if it worked or not.

Have a nice day!

[Sidney_RocioBernal]

Hi Marion and Zeinep

Could you solve this problem?

I dont know how solve it.